My contention is that just about every business can use transcription services to improve their workflow, information management, and brand awareness. The process of rendering the spoken word into written form is one of the most underappreciated and underutilized sources of content today. Per minute, reading is much more information-rich: the average person can read 250-300 words per minute (WPM), while we only speak at 110-160 WPM. In addition, written word is indexable an